Terms Of Service

Welcome to Customizely. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

General

Customizely provides customized products and related services through our website. We reserve the right to update, modify, or change these terms at any time without prior notice.

Products & Customization

  • All customized products are made according to the details provided by the customer.

  • Customers are responsible for providing accurate customization information, including text, images, and design details.

  • Slight variations in color, print, or design may occur due to screen settings and production processes.

Orders

  • Once an order is placed, it cannot be canceled after production has started.

  • We reserve the right to refuse or cancel any order for any reason, including incorrect pricing or suspected fraud.

Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR).

  • Payments must be completed before order processing.

  • We use secure third-party payment gateways for transactions.

Shipping & Delivery

  • Delivery times may vary depending on location and product availability.

  • Customizely is not responsible for delays caused by courier services or unforeseen circumstances.

Returns & Refunds

  • Customized products are generally non-returnable and non-refundable unless the item received is damaged or incorrect.

  • Customers must contact us within 48 hours of delivery for any issue related to damaged or wrong products.

Intellectual Property

All content on this website, including logos, images, designs, text, and graphics, belongs to Customizely and may not be copied or used without permission.

User Conduct

Users agree not to:

  • Use the website for illegal activities

  • Upload harmful, offensive, or copyrighted content without permission

  • Attempt to disrupt website functionality or security

Limitation of Liability

Customizely shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Changes to Terms

We may update these Terms of Service at any time. Continued use of the website after changes means you accept the updated terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

📍 Uttar Bidya Nagar, Hojai, Assam – 782435, India

📞 Phone & WhatsApp: 7429615161

📧 Email: customizelyhelp@gmail.com

🌐 Website: customizely.in