Shipping

Thank you for shopping with Customizely. We are committed to delivering your customized products safely and on time.

Order Processing

• All orders are processed after payment confirmation.

• Customized products usually take 2–5 business days for production before shipping.

Shipping Time

Estimated delivery time:

• Assam & Nearby Areas: 4–7 business days

• Rest of India: 5–10 business days

Delivery times may vary depending on location, courier service, and unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email.

Delivery Delays

Customizely is not responsible for delays caused by courier partners, weather conditions, or other unexpected issues.

Incorrect Address

Customers are responsible for providing accurate shipping details. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours with photos/videos of the package and product.

Contact Us

For shipping-related questions, contact us:

📍 Uttar Bidya Nagar, Hojai, Assam – 782435, India

📞 Phone & WhatsApp: 7429615161

📧 Email: customizelyhelp@gmail.com

🌐 Website: customizely.in